Privacy policy
At DEZOV, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or purchase our products.
Information We Collect
When you use our website, we may collect:
- Full name
- Email address
- Phone number
- Shipping and billing address
- Payment information (processed securely by third-party payment providers)
- Order history
- Device information, browser type, and IP address
How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Deliver products to your address
- Communicate order updates and customer support
- Improve our website and shopping experience
- Prevent fraudulent transactions
- Send promotional emails or offers if you have chosen to receive them
Payment Security
All payments are processed through secure third-party payment providers. DEZOV does not store your complete credit or debit card information.
Cookies
Our website uses cookies and similar technologies to:
- Remember your shopping cart
- Improve website functionality
- Analyze website traffic
- Enhance your browsing experience
You may disable cookies through your browser settings, although some website features may not function properly.
Sharing Your Information
We do not sell or rent your personal information.
We may share your information only with trusted service providers who help us operate our business, including:
- Shopify
- Payment processors
- Shipping and delivery partners
- Website analytics providers
These partners receive only the information necessary to perform their services.
Data Security
We take reasonable administrative, technical, and physical measures to protect your personal information against unauthorized access, loss, misuse, or disclosure.
While no method of electronic transmission is completely secure, we continuously work to maintain appropriate safeguards.
Your Rights
You may request to:
- Access the personal information we hold about you
- Correct inaccurate information
- Request deletion of your personal information where legally permitted
- Opt out of marketing communications at any time
To make a request, please contact us using the information below.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
Contact
Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please call or email us at muhannadnahlawiwork@gmail.com